FAQ

  • How are your gypsum bas reliefs handmade, and what makes them unique?

    Every bas relief is handcrafted using natural gypsum plaster and real botanical specimens—wildflowers, rice branches, or British flora. Plants are pressed into wet plaster to capture intricate textures, veins, and details. The Cyprus collection uses coarse gypsum for bold volume, symbolizing endurance. The Japan collection features mirror-smooth finishes achieved through hours of rolling, reflecting fleeting beauty. Each piece is one-of-a-kind, carrying the artist's touch and the spirit of its region.

  • What do the Cyprus, Japan, and UK collections symbolize?

    The Cyprus collection celebrates resilience and vitality—bright Mediterranean flora that survives extreme heat and blooms vividly in winter. The Japan collection captures evanescence and subtlety—delicate blossoms and autumn leaves rendered in sleek, minimalist plaster honoring Japanese aesthetics. The UK collection embodies reserved elegance—modest British wildflowers framed with quiet strength, symbolizing enduring traditions. Each work is an emotional tribute to place, nature, and cultural identity.

  • How do I choose the right bas relief for my living room or bedroom?

    Consider the mood you want to create. For living rooms, choose bold, textured pieces like the Cyprus collection to add energy and visual interest. Bedrooms benefit from calming designs—the Japan collection's delicate flora promotes tranquility. Match your existing color palette: neutral interiors pair beautifully with organic gypsum tones. Our intimate 30x30cm pieces work perfectly as accent art in any room. Trust your emotional response and choose what resonates.

  • How do I clean and care for my gypsum bas relief?

    Caring for your bas relief is simple. Dust regularly with a soft, dry cloth or gentle brush to prevent buildup. Avoid water, harsh chemicals, or abrasive cleaners, as gypsum is porous and absorbs moisture. For deeper cleaning, lightly dampen a cloth, gently wipe, then dry immediately. Keep artwork away from humidity and extreme temperatures (ideal range: -20°C to +40°C). With minimal care, your bas relief will remain beautiful for generations.

  • Can bas reliefs be displayed outdoors or in humid environments?

    Bas reliefs are designed for indoor use only and should not be placed outdoors or in consistently humid environments like saunas or unventilated bathrooms. Gypsum plaster can be damaged by prolonged moisture, rain, or extreme weather. However, they work beautifully in well-ventilated bathrooms, kitchens, and living spaces. Ensure good airflow using exhaust fans or open windows to prevent mold and preserve the artwork's integrity and delicate textures.

  • Can I commission a custom bas relief inspired by my favorite plant or memory?

    Yes! Custom commissions are available and deeply personal. Share your vision—a beloved flower, meaningful landscape, or cherished memory—and the artist will create a unique bas relief tailored to your story. Choose your preferred style: textured Cyprus, sleek Japanese, or framed UK elegance. Custom pieces typically take 3-6 weeks to complete. Each commission becomes a one-of-a-kind artwork connecting your interior to personal meaning and emotion. Contact me to begin.

  • Can I request specific colors, finishes, or sizes for my bas relief?

    Yes. While traditional bas reliefs celebrate the natural beauty of gypsum in organic off-white and cream tones, custom finishes are possible. Request subtle color washes, metallic accents, or matte sealants to complement your interior. Size options range from intimate 15x20cm pieces to our maximum 30x30cm format. Discuss your vision during ordering, and the artist will advise on preserving the artwork's integrity while creating your perfect piece.

  • Where can I buy your bas reliefs, and how do I track my order after purchase?

    You can purchase directly on Etsy, where we list all our collections. Once you place your order, Etsy automatically provides a tracking number via email. You can monitor your package through the Etsy app or your email notifications, or directly with the carrier (DHL, UPS, or postal service). We'll also send you a confirmation when your piece ships. Real-time tracking ensures you know exactly when your artwork arrives, ready to transform your space.

  • Do you ship bas reliefs internationally, and how are they packaged?

    Yes, we ship worldwide through Etsy to Europe, CIS, and beyond with secure packaging. Each bas relief is carefully wrapped in protective materials, cushioned, and placed in a sturdy box to prevent damage during transit. Etsy handles all shipping logistics, offering multiple carrier options (DHL, UPS, postal services). All Etsy orders include tracking and buyer protection. Your artwork arrives safely, ready to transform your space.

  • Are your bas reliefs signed, and do they come with a certificate of authenticity?

    Yes. Every bas relief is signed by the artist on the reverse side, ensuring provenance and authenticity. Each piece includes a certificate of authenticity detailing the collection, materials, creation date, and artist signature. This documentation guarantees your artwork is an original, handmade piece—not a reproduction. Collectors and interior designers value this for insurance, resale, and personal records. Your bas relief is a certified work of art with lasting cultural value.

  • Why choose handmade gypsum bas reliefs over printed or mass-produced wall art?

    Handmade bas reliefs offer unmatched authenticity, depth, and soul. Unlike prints, each piece is sculpted by hand from real botanical specimens, capturing intricate textures no machine can replicate. The three-dimensional quality creates dynamic light play, changing appearance throughout the day and adding life to your walls. Gypsum is a natural, sustainable material with timeless appeal. Owning a handmade bas relief means supporting artisan craftsmanship and bringing a unique, irreplaceable artwork into your home.

  • What if I'm not satisfied with my purchase?

    Customer satisfaction is paramount. Etsy's buyer protection covers all purchases, ensuring your peace of mind. If your artwork arrives damaged or doesn't match the listing, Etsy will facilitate a replacement or refund. We package all items with care to minimize shipping risks. Contact us immediately with photos if any issues arise. We stand behind our quality and want you to love your piece. You're protected every step of the way—from order to delivery through Etsy's guarantee.